Return Policy

Return Policy

If you are not fully satisfied with your purchase, let us help you with a replacement or return!

Terms and Conditions:

You may return any unopened item(s) within 30 days of receipt for a full refund, less the original shipping cost. However, we’ll also refund the shipping cost if the return is a result of our error.

How to Return by Mail

    • Securely package the purchased item(s) you wish to return.
    • Include a copy of the original receipt, identifying the items you want to return or exchange.
    • Purchase postage and ship to the address provided below. (We recommend that you return items via UPS or insured USPS).

Pronova Corporation Return Center 5000 SW 75th Avenue Suite 113 Miami, FL 33155

Once the package has been delivered to the Pronova Corporation Return Center, you will be contacted by one of our Customer Service representatives.

Thank you for your purchase!

Customer Service Department 1.855.844.0664 (Mon-Fri 9:00am-5:00pm EST)